Shipping Protection

Shipping is free on every order with no minimum spend. Orders are packed and dispatched within 1 to 2 business days, then standard delivery takes 2 to 9 business days. A tracking number is emailed to you as soon as it leaves us.

Not right for the room? Email us within 30 days of delivery and send it back for a refund. If it turns up damaged or it is the wrong rug, we cover the return and you choose a replacement or a full refund.

Squares are 39 x 39 inches. Discs and round rugs are 39 inches across. Cartridge cut-outs are about 39 inches at the widest point and follow the shape of the cartridge.

A 6 mm printed pile, printed in full color edge to edge. Vacuum on a low setting and spot clean with a damp cloth and a little mild soap. Do not machine wash it and do not put it in a tumble dryer.